Policies/Procedures

All services are on a month to month basis. Billed on the 1st business day of every month. Automated payment preferred and required for package discounts. Invoices will be e-mailed to account administrator contacts on the 1st business day, and are due/payable by the 10th of the month. Paper invoices will be mailed for an additional $2 per month fee. Unpaid accounts will be automatically suspended on the 20th of the month. On the 20th of the following month, abandoned accounts will have all mailboxes deleted and all hosted website and data deleted. Payment may be made online via the control panel.

Domain renewal:
Plugit.com will only automatically renew domains on accounts that are current and have automated payment in place. On accounts without automated payment, the client will be billed and the renewal must be paid for before Plugit.com will renew their
domains.

Domain transfer:
Plugit.com will transfer domains to another registrar/hosting company and DNS server. We require that the account at PlugIt be paid in full for the current month prior to transfer. The acquiring hosting company should initiate a domain registrar account transfer, and send a notification e-mail to: domreg@plugit.com and support@plugit.com. Plugit will require confirmation from the customer.